30 years of integrated care: How Element Care’s PACE program supports seniors
This article was originally published on McKnights HomeCare.
Imagine battling chronic illness, struggling to coordinate appointments, manage medications, and deciphering confusing insurance policies — all while feeling isolated and unsupported. These are not unique incidents but rather the harsh reality faced by many seniors as they navigate the daunting healthcare system alone.
In today’s fragmented healthcare landscape, the vision of a holistic approach to well-being remains elusive, particularly for seniors grappling with complex medical needs. As the population of seniors continues to grow, so do the challenges they encounter in accessing quality, coordinated healthcare. This is why it’s critical to raise awareness about the Program of All-Inclusive Care for the Elderly (PACE) as we celebrate National PACE Month this September. At Element Care PACE, we’re proud to celebrate three decades of commitment to seniors, and highlighting how PACE programs enable seniors to receive the care they need in the comfort of their own homes and communities for as long as possible, allowing them to be independent while receiving interdisciplinary care.
The growing need for integrated, coordinated senior care
As of 2023, 1.2 million Massachusetts residents were aged 65+, up 32.2% since 2010. As the Massachusetts population ages, the demand for high-quality, coordinated senior care is only intensifying. According to the National Council on Aging, about 93% of older adults have at least one chronic condition, and nearly 80% have two or more, often requiring complex management and coordination between multiple healthcare providers, yet 42% of older adults reported poor care coordination.
Without proper integrated, coordinated senior care, elderly individuals are put at a greater risk of preventable issues like medication dosage and timing errors, missed diagnoses from lack of adequate doctors’ appointments, unnecessary hospitalization, and overall gaps in care. The complexity of receiving quality care as people age can turn into a full-time job between appointments, follow-ups, sorting through insurance coverage, obtaining referrals, pursuing appeals — the list goes on. Fortunately, there is a solution for adults and caregivers contending with this situation, and that’s where all-inclusive programs like PACE come into play.
All-inclusive and all in one place
PACE programs streamline healthcare for older adults by bringing all medical care under one roof, including interdisciplinary care teams, an emphasized focus on preventive medicine, and a commitment to personalized attention. Built to bridge gaps in senior care, PACE provides a comprehensive, holistic model of care that helps reduce barriers and offers a proactive and person-centered approach, particularly for low-income seniors.
Element Care, which has been delivering PACE services for the past 30 years in Massachusetts, has seen this model evolve from a niche offering to a nationally recognized solution for aging populations. We’ve continued to evolve through partnerships with organizations such as 2Life to offer integrated housing models, enabling participants to maintain their independence, while having on-site access to medical care. This helps address the growing senior housing crisis and supports the needs of aging adults, improving health outcomes and providing connection and community.
Alleviating caregiver burdens for families and individuals
The growing burden on the ‘sandwich generation’ who are caring for both children and aging parents has surged to an estimated 11 million people in the U.S. PACE helps to alleviate burdens faced by this generation by providing peace of mind and assurance that their loved one is receiving comprehensive, coordinated care tailored to their needs.
Seniors reap the benefits of having their care consolidated through PACE — not only does it alleviate stress and take off the pressure of managing complex medical care, but there is also a cost benefit to the consolidated care model as well. Participants who qualify for PACE programs don’t pay for co-pays, glasses, transportation, therapy visits, procedures, or any other qualifying medical costs. When necessary, home health visits from nurses, dietitians, and physical therapy are also included. PACE empowers seniors to take control of their health and maintain a sense of independence.
Why the future of senior care depends on programs like PACE
As we face a surge in the aging population, the future of elder care must be proactive, not reactive. Now more than ever we must raise awareness among our communities that programs like PACE are an option for our loved seniors. Programs like PACE demonstrate how coordinated, person-centered care reduces hospitalizations, lowers costs, and improves quality of life. We’re working to expand our reach, enhance services, and remain a trusted partner in helping older adults age with independence. We’re continuing to expand our integrated senior housing models to offer affordable housing units for seniors.
This National PACE Month join us in celebrating the progress we’ve made and our commitment to providing healthcare that meets the needs of our aging population. As we celebrate 30 years of Element Care PACE, we honor the seniors we serve, our committed team members who live out our mission every day, and the vision of a future where every senior has access to the compassionate, coordinated care they deserve.
Doug Thompson is CEO at Element Care PACE.


